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Store Policies 
 To our Valued Customer

Our main goal is customer satisfaction and prompt service. We are here to answer any questions about the products or orders placed through this web site.

 Cancellation
If you need to cancel an order, please contact us at orders@mudthrowers.com immediately.  Please include your name and Order ID number.  If we are unable to cancel your order because it has already been shipped, you may return it using the refund policy procedure below.  Payment for any order cancelled prior to shipment will be refunded in the full amount.
 Contact Information

Email: info@mudthrowers.com 

Telephone: 785-456-9025

Hours of Operation: 9:00 am - 5:00 pm CST, Monday through Friday.  

Physical Location:  By Appointment Only

Mud-Throwers
260 Johnson Road
Manhattan, KS 66502
Mailing Correspondence

 Mud-Throwers
 PO Box 316
 Wamego, KS 66547
 Price Matching

We make every effort to sell the best products at the lowest possible price.  If you see a lower advertised price on another site, we would like the opportunity to earn your business and beat or match that price.

Eligibility:

  • Product must be new and the exact same size, color, and application
  • Product must be in stock
  • Price matchs must be received prior to placing the order
  • Competing website must be valid U.S. dealer

Exceptions​

  • Any items that are closeout/backorder/clearance/blemished
  • Products with Manufacturer Advertised Pricing (MAP) Policies
  • Emailed, private message, or verbal discounts offered
  • Auction sites like ebay or private sale listings like Craigslist

​Terms and Conditions

  • Price matching means the total price, product price plus shipping price, excluding any applicable sales tax
  • We must be able to confirm the advertised price
  • We reserve the right to refuse or limit the amount of price match per customer

Submit your price matching requests here.

 Privacy

Your privacy is important to us and we hate SPAM as much as you do! Simply put, WE DO NOT SHARE ANY OF YOUR INFORMATION WITH ANYONE. All data and information is encrypted and we go to great lengths to ensure your privacy and your information is not compromised. We will never sell your information, email address, anything about you, with anyone else, period.

We are PCI compliant! The Payment Card Industry Data Security Standard (PCI DSS) is a robust and comprehensive set of requirements designed to ensure at a company's process for storing or transmitting credit card information involves the highest level of security. This standard is set by the major credit card companies. We regularly undergo stringent third party testing for compliancy. All sensitive financial information is regularly purged from our system for the protection of our clients.

 Product Availability
Orders are usually processed and shipped within 1-2 days business days.  Occasionally, some items may be out of stock, backordered, or discontinued.  In the event that any part of your order can not be delivered, we will attempt to notify you within a reasonable amount of time.  If we cannot contact you, we will automatically refund you for the full amount on any item that cannot be delivered.
 Returns

We offer a fulll 30 day 100% money back guarantee! The returned product should be new, clean, unused, and or course undamaged. Items must be returned with all accessories, guarantees, and instructions. Customers are responsible for all return shipping and insurance costs.

Items that have been opened from their original packaging, may be subject to a 20% restocking fee, and are handled on a case-by-case basis. Returns are NOT accepted on used items that have been damaged due to neglect or abuse by the end user. Mud-Throwers is not responsible for any return freight charges, loss of time, use, labor fees, or charges for other replacement parts. 

All returns must be authorized by a staff member of Mud-Throwers

 Site Information
The content and information provided on this website is provided to the best of our knowledge.  Application specific sizing charts, tables and guides are for reference only.  Please consult your owner's manuals, original equipment manufacturer and/or the actual product prior to purchase.  Due to the nature of these products and the wide line of applications on the market today, we cannot guarantee product fitment for each specific application.
 Shipping
All orders are shipped using UPS or FedEx delivery services.  Most orders that are shipped to the lower 48 United States are delivered with 3 to 4 business days, but please allow 5 to 7 days for delivery.  Shipping charges are estimated at the time the order is placed.
 Shipping Rates

United States:  Shipping rates and offers stated on this website are applicable for products delivered within the lower 48 United States.  Shipping to Alaska or Hawaii do not apply.  If a order is shipped outside of the lower 48 United States, additional freight charges are required.  We will obtain your approval and these additional freight cost prior to shipping any item. 

Canada:  As stated above, shipping rates and offers stated on this website are applicable for products delivered within the lower 48 United States.  International orders from Canada are accepted, however additional shipping charges will be added to the order.  We will first contact you to obtain authorization for the exact amount for the shipping charges.  Any export taxes, duties or brokerage fees imposed at the time of delivery are the responsibility of the end customer.

Please contact us at info@mudthrowers.com for any additional questions on shipping rates.

 Warranty

We strive to sell only the highest quality products.  All products sold by Mud-Throwers are warrantied to be free from material and workmanship defects by the manufacturer.  We will assist with submitting a claim and replacing defective equipment whenever possible, within the guidelines specified by the manufacturer.  Mud-Throwers.com is not responsible for any damages due to neglect or abuse, installation or removal fees, or freight associated with the failure of any product by the end user.  We will however, work with you, within our best ability, to resolve any problems you may encounter.  

Please direct any other questions you may have about our store policies to info@mudthrowers.com.

We appreciate your business!

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260 Johnson Road
Manhattan, KS 66502

785-456-9025
M-F 9:00 am - 5:00 pm CST
Email: info@mudthrowers.com

Copyright 2018. Mud-Throwers is a registered trademark. All rights reserved.  No portion of this website may be reproduced without written permission. All other trademarks, product names, and logos contained in this site are the property of their respective owners.  Buy cheap ATV mud tires and atv tire wheel packages at www.mudthrowers.com.  Our ATV tire store lineup includes Interco Swamp-Lite, Kenda Bear Claw HTR, Pro Armor Crawler, ITP Mega Mayhem, ITP Blackwater, STI Roctane, Maxxis Bighorn and Maxxis Zilla atv mud tires.